The Return To Work Programme (RTW) was first introduced by SOCSO in 2007. It is a comprehensive rehabilitation programme using case management studies to assist employees suffering from disability due to injury or illness to recover and rejoin the workforce earlier.
The success of the Return To Work Programme is entirely dependent on good case management. Case management is defined as the involvement of case managers in each case in this programme from the beginning to the end, so that it is run professionally and systematically to ensure that the objectives of rehabilitation and returning to work are achieved.
The Return To Work recovery process involves several ranks of disciplines. This process differs from one individual to another and hence is not standardised. Each case involves an initial assessment made in advance by the Case Manager to identify the individual